Estimated Delivery: 7-10 days
Specialist product will usually need to be ordered in. However small qty’s are often kept at our central stores for faster delivery.
Important Note:
Delivery dates will be confirmed via email once the order has been received and processed. Delivery timescales are provided on each of the product pages, however these are a guide and subject to local stock and delivery location. We will always aim to improve on estimated delivery times where possible.
If a delivery is expected to arrive later than stated above, we will contact you to discuss options available. Timescales are based on standard working days only (Monday to Friday) excluding bank holidays.
Delivery method:
Delivery of our more specialist products are made via the below method:
Direct Ship: Regardless of quantity, the above items are sent direct via the manufacturer through their own transport companies. Quite often this will be a national pallet service.
N.B. Above product sometimes held in small quantities at head office depot which will enable shipment via our own vehicles.
Most manufacturers will have an offload facility i.e. tail lift/ moffett truck, though this is not guaranteed so please advise if this is a requirement for site.
Please note, delivery is classed as “kerbside” whereby the driver is not insured to help physically unload your goods from the vehicle to your premises, please ensure you have provisions to cater for this or let us know if this will be an issue.
Delivery charges for Specialist Items (These are confirmed once a product is added to the basket):
- Between £60.00 and £90.00+ vat (UK Mainland destinations)
- Free standard delivery on a spend over £350.00+ vat
- Dedicated/Express delivery may be available (subject to time of day and manufacturer) – costs vary – please call for details
Note: Standard charges are applied to most UK Mainland destinations. We are able to deliver to Channel Islands, Isle of Man, Isle of Wight, Scottish Highlands and other offshore destinations at an extra charge. Please call before placing order for best price and expected delivery timescales.
Do You Require An Urgent Delivery?
If the delivery is required urgently, assuming in stock, we can arrange a dedicated same/next day courier for an additional charge – please call 01242 862173 for details.
Further detailed information regarding our delivery can be found in our terms & conditions.
Please also see our damages & returns policy.