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Frequently Asked Questions


Why choose Ceiling Tiles UK?

We have been involved in the ceilings and partitioning industry for over 35 years, and over this period have gained vast experience and an excellent reputation. We can use this knowledge to help advise on the most suitable products for your purpose.


How can I pay for my order?

All major credit and debit cards are accepted, as well as cheques and PayPal. We also offer credit facilities for approved accounts, please call to discuss or see Public Sector


When will my order be delivered?

Whenever you’d like! We strive to deliver most smaller quantity orders next day, with larger orders within 2-3 working days. Same day deliveries can be arranged if required.


Is there a minimum order value?

There is no minimum order value, however small. Whether you’re after just 1 box or 70 boxes of ceiling tiles, we can supply.


How do you get your prices as low as the manufacturer/suppliers prices?

We have long established relationships with the manufacturer/suppliers. Our large buying power entitles us to substantial discounts, which we can then pass on to the customer direct.


Do you stock any other products?

Yes we stock substantial levels of all ceiling and office partitioning related products. Please call to discuss.


Can you calculate for me the amount of ceiling and partitioning materials I require for my job?

Of course, please feel free to give us a call or send us a message, and we’ll be more than happy to provide a complete product list for your particular requirements.


Can I collect my order as it’s urgent?

Yes no problem, we’ll organise everything and have it ready for you to collect from the nearest nationwide depot.


Product related FAQ’s 

Please explain the different performance qualities of a ceiling tile?

Sound Absorption - The ability of tile to successfully convert sound energy from the room into heat.   less than 0.45   from 0.45 to 0.65   greater than 0.65
Sound Attenuation - The ability of a tile to restrict the transmission of sound between rooms sharing a common plenum, (room to room).   less than 30dB   from 30dB to 35dB   greater than 35dB
Light Reflectance - The ability of a tile’s surface to directly reflect light back into a room, the higher the percentage value, the brighter the room.   less than 75%   from 75% to 85%     greater than 85%
Relative Humidity - The ability of a tile to resist humidity pressures within a room and prevent sagging.   70%       90%   100%