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Delivery Policy

Delivery dates will be confirmed via email once the order has been received and processed. Delivery timescales are provided on each of the product pages, however these are a guide and subject to local stock and delivery location. We will always aim to improve on estimated delivery times where possible.
If a delivery is expected to arrive later than stated above, we will contact you to discuss options available. Timescales are based on standard working days only (Monday to Friday) excluding bank holidays. 
 

Important Note: 

Delivery dates will be confirmed via email once the order has been received and processed. Delivery timescales are provided on each of the product pages, however these are a guide and subject to local stock and delivery location. We will always aim to improve on estimated delivery times where possible.
If a delivery is expected to arrive later than stated above, we will contact you to discuss options available. Timescales are based on standard working days only (Monday to Friday) excluding bank holidays. 
 

Delivery method:

Delivery of our products are made via various methods. 
 
Small quantities: (1-3 boxes and smaller items) are usually despatched through a national courier company direct from our head office.
 
Larger quantities: (4 + boxes, long lengths and bulky products), will be palletised and sent via our own vehicles, through our supply network or a national pallet company.
 
Please note, delivery is classed as “kerbsidewhereby the driver is not insured to help physically unload your goods from the vehicle to your premises, please ensure you have provisions to cater for this or let us know if this will be an issue.



Delivery charges:

Standard Delivery Charges (These are confirmed once a product is added to the basket)
 
• Between £8.00 and £20.00 + vat (UK Mainland destinations)
• Certain specialist products can incur a manufacturers delivery charge (confirmed at checkout)
• Free standard delivery on a spend over £350.00 + vat
• Dedicated/Express delivery available – costs vary – please call for details 
 
Note: Standard charges are applied to most UK Mainland destinations. We are able to delivery to Channel Islands, Isle of Man, Isle of Wight, Scottish Highlands and other offshore destinations at an extra charge. Please call before placing order for best price and expected delivery timescales.
 

Do You Require An Urgent Delivery? 

If the delivery is required urgently, assuming in stock, we can arrange a dedicated same/next day courier for an additional charge – please call 01242 862173 for details.
 
Further detailed information regarding our delivery can be found in our terms & conditions
Please also see our damages and returns policy