Frequently Asked Questions
Why choose Ceiling Tiles UK?
We have been involved in the ceilings and partitioning industry for over 35 years, and over this period have gained vast experience and an excellent reputation. We can use this knowledge to help advise the customer on the most suitable products for your purpose.
Why aren’t the prices displayed on your products?
We want to offer you the best deal possible and constantly maintain the most competitive prices. We also like to help advise our customers on which products are suitable for their situation and which products may be unnecessary. As Ceiling Tiles UK forms part of a successful installation business, we are fully aware of how important a reliable delivery time is, as this can affect the entire running of a job. In the rare case we are unable to deliver your product on time, we’d prefer to be upfront with you and let you make other arrangements, rather than receive your order and deliver the products late!
To help we have provided a guide price scale of 1-10. 1 = lowest value, 10 = highest value.
How can I pay for my order?
All major credit and debit cards are accepted, as well as cheques. We also offer credit facilities for approved accounts, please call to discuss.
When will my order be delivered?
Whenever you’d like! We strive to deliver most orders next day, same day deliveries can be arranged if required.
Is there a minimum order value?
There is no minimum order value, however small. Whether you’re after just 1 box or 70 boxes of ceiling tiles, we can supply.
How do you get your prices as low as the manufacturer/suppliers prices?
We have long established relationships with the manufacturer/suppliers. Our large buying power entitles us to substantial discounts, which we can then pass on to the customer direct.
Do you stock any other products?
Yes we stock substantial levels of all ceiling and office partitioning related products. Please call to discuss.
Can you calculate for me the amount of ceiling and partitioning materials I require for my job?
Of course, please feel free to give us a call or send us a message, and we’ll be more than happy to provide a complete product list for your particular requirements.
Can I collect my order as it’s urgent?
Yes no problem, we’ll organise everything and have it ready for you to collect from the nearest nationwide depot.
Product related FAQ’s
Please explain the different performance qualities of a ceiling tile?
| Basic | Good | Excellent | ||||
| Sound Absorption – The ability of tile to successfully convert sound energy from the room into heat. | less than 0.45 | from 0.45 to 0.65 | greater than 0.65 | |||
| Sound Attenuation – The ability of a tile to restrict the transmission of sound between rooms sharing a common plenum, (room to room). | less than 30dB | from 30dB to 35dB | greater than 35dB | |||
| Light Reflectance – The ability of a tile’s surface to directly reflect light back into a room, the higher the percentage value, the brighter the room. | less than 75% | from 75% to 85% | greater than 85% | |||
| Relative Humidity – The ability of a tile to resist humidity pressures within a room and prevent sagging. | 70% | 90% | 100% | |||